Privacy Policy

Last Updated: October 5, 2025

At Stitch Studio Co. (“Stitch Studio Co.,” “we,” or “us”), your privacy is important. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website www.stitchstudioco.com, purchase products, or otherwise share your sensitive personal information.

By using our website or services, you agree to this Privacy Policy. Please read it carefully. Our business evolves, and so may this policy, as well as our website and Terms & Conditions. We may notify you via email of significant updates, but we recommend checking this page periodically.

This Privacy Policy applies to all users, regardless of location, and any dispute over privacy is governed by this Policy and our Terms & Conditions.

1. Information We Collect

We collect personal data only to provide and improve our services. This includes:

• Account information: Usernames, passwords, login credentials
• Contact details: Name, address, email (Stitchstudiojaipur@gmail.com), phone number (7300011792)
• Order information: Billing, shipping, and transaction details
• Usage data: IP address, browser type, device information, website interactions
• Optional information: Any additional data you provide voluntarily

Important: We do not store payment information; payments are securely processed by trusted third-party gateways like Razorpay, etc.

2. How We Use Your Information

We use your data to:

• Process and deliver your orders
• Communicate order updates, offers, and promotions (with your consent)
• Improve our website, products, and services
• Comply with legal obligations (including GST regulations using GSTIN: 08FDBPP0008J1ZP) and resolve disputes
• Enhance your shopping experience

3. Legal Basis for Processing (GDPR Compliance)

Where applicable, we process personal data based on:

• Contractual necessity: To fulfill your orders and services
• Consent: When you agree to receive marketing communications
• Legitimate interests: To improve our services and website
• Legal obligations: To comply with laws and regulations

4. Sharing Your Information

We respect your privacy and never sell or rent your personal data. We only share information with trusted partners:

• Payment processors to handle transactions securely
• Shipping and fulfillment providers to deliver your orders
• Technical service providers for website maintenance and security

All partners are contractually obligated to protect your data and may only use it for the requested services. We never share personal information for marketing without explicit consent.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Enhance browsing experience
• Analyze website traffic and usage
• Personalize content and offers

You can manage or disable cookies through your browser.

6. Your Rights (GDPR / CCPA / Indian Law)

Depending on your location, you may have the following rights:

• Access your personal data
• Correct or update your data
• Request deletion (“right to be forgotten”)
• Withdraw consent for marketing communications
• Opt out of data selling/sharing where applicable

To exercise these rights, contact us at Stitchstudiojaipur@gmail.com.

7. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill your orders
• Comply with legal obligations
• Resolve disputes and enforce agreements

After that, your information is securely deleted or anonymized.

8. International Transfers

Your data may be stored or processed outside your country. In such cases, we ensure appropriate safeguards to protect your personal information.

9. Children’s Privacy

Our website is not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy. Any changes will appear here with an updated “Last Updated” date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• Email: Stitchstudiojaipur@gmail.com
• Phone: 7300011792
• By Mail: Stitch Studio Co., Plot number 185 LG-2 Shyam residency, Ashok Nagar, Niwaru Road, Jhotwara, Jaipur 302012